Legal

Privacy Policy

Last updated: 6 July 2026

Who we are

This website is run by PeakRatio Ltd (company number SC877859), registered at 48 West George Street, Glasgow G2 1BP. We're the data controller for the personal information collected through this site.

If you have any questions about this policy or how we handle your data, contact us at brian.valentine@peakratio.co.uk.

What we collect

When you use the Ratio Check tool or fill in our contact form, we collect:

We don't collect payment details, and we don't collect any information beyond what you type into these two forms.

Why we collect it

We use this information to:

We don't use your information for anything else. We don't sell it, and we don't share it with third parties for marketing.

Our lawful basis for processing

We rely on legitimate interests as our lawful basis for collecting and using this information. This is the standard basis for SME lead capture, where someone actively fills in a form to request something, a diagnostic result, a reply to an enquiry, and a reasonable person would expect us to use their details to respond and, where relevant, follow up about our services.

This only holds because the processing is proportionate, limited to name and email, used only for the purpose the person engaged us for, and it's easy for anyone to opt out or ask us to delete their data at any time. If we ever wanted to use the data more broadly, for example bulk marketing beyond the original enquiry, we'd need to revisit this and likely rely on consent instead.

How long we keep it

We keep enquiry and Ratio Check data for as long as it's relevant to our relationship with you, and for a reasonable period after that in case you get back in touch. If there's been no contact or activity for 24 months, we'll delete it, unless we're required to keep it longer for legal or accounting reasons.

Who has access to it

Your information is stored securely and is accessible only to the people at PeakRatio Ltd who need it to respond to you or manage our client relationships. We don't pass it to any other organisation.

Your rights

Under UK GDPR, you have the right to:

To use any of these rights, email brian.valentine@peakratio.co.uk. We'll respond within one month.

Complaints

If you're unhappy with how we've handled your information, please tell us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator:


By submitting a form on this site, you're happy for PeakRatio Ltd to contact you about your enquiry or Ratio Check results. You can ask us to stop at any time by emailing brian.valentine@peakratio.co.uk.